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| © Copyright ACE Laboratory |
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Testimonials from just a few of our customers |
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"Our high rate of success in data recovery depends on four things:
Knowledge
Experience
Acelab Pc3000 series tools
Right spare parts"
"ACE labs products are the most important in the industry of DR, i work with other tools for competitors and no one like ACE, UDMA its the best tool in the industry. Fast copy in Data Extractor, Really the Best.
And wow. I cant tell you how important is Ace Products for me, the best of the best, I have 2 unit of athola, and 2 of SD product, I dont use it any more.
Sincerly
Erick CAstillo A
CEO. NS DATARECOVERY INFOWORLD"
"The product is robust and with lot of features still to be explored. The years of experience in developing your product is easily visible in terms of available features and tools. I am sure that no other tool in the market can perform any better than PC3000.
I would like to add feedback for PC3000 manuals. I would love to see a more training manuals that is more detailed with case studies of typical hard disk failure and recovery by PC3000. The currently available training materials are difficult to grasp for beginner or even intermediate without lot of trial and error. You can post more videos and step by step guides on your website. I believe this will increase your sales also as lot of people will benefit from learning your product fast and reaping benefits earlier."
"Our company works in the field of forensic computer. We provide services to Courts of Justice, Law Enforcement, Intelligence Agencies and others.
I would consider PC3000 / Data Extractor a professional tool for any forensics and recovery company, is without a doubt the leading diagnostic and data recovery tool available on the world.
ACELAB provides good technical support and ongoing product enhancements (Thanks Igor and Katarina!). In the near future our agency will buy PC3000 Flash, this is another fantastic tool from ACE Labs which is used to recover data from memory devices.
Best regards."
"I am very new to the data recovery field and have choosen the PC3000 UDMA plus data extractor for the work here in French Polynesia Tahiti. I am so please with this tool and all that it has done for me in the short time I have owned it. Currently I have a drive with bad media damage and the data on this drive is very important. The DE is fantastic at reading drives with media damage and is getting the data off this drive for me. It is not an easy task to try and repair drives that are damaged but the PC3000 sure makes this work a lot easier and is a tool that is a must if you are doing data recovery work."
"As Greeks we are very happy to work closely with prominent Russian scientists. Worldwide, use of AceLab systems offers the strategic advantage to every data recovery company. Also, AceLab's technologies give chances to small labs to face multinational giant's competition. Since they can't do any better than we do with AceLab's advanced support, we can equally fulfill client's needs. Keep the good job and thank you once again."
"We purchased one set of PC-3000 for Windows UDMA, Data Extractor UDMA and PC-3000 Flash early 2009. With these new tools, we have experienced significant increase in customers and efficient response to the customers. Recently we purchased another set of these and we anticipate reducing repair time further for troubled PC. We also consider purchasing other products from Ace Laboratory."
"Working as a Computer Forensic Examiner, I have many commercial tools available to recover data; however, it was usually limited to a logical damage to the data. Since working with the PC-3000, I have broken through the barrier of Electronic and Physical recoveries, while increasing my customer's satisfaction.
Ace Laboratory offers much more than top of the line hardware. They offer the personal touch, from the first contact with Katarina, the sales manager to indepth discussions/advice with Igor, Roustam and Sasha as well as the use of the Forum to connect with professionals the world over.
Sincerly,
Frank Meincke "
"It is really useful one."
"We noticed a great advances in our business when we bought products of ACE Laboratory. There isn't a 2-click tool, but is far better than other data recovery tools available on the market. We appreciate the engineering development of the company ACE Laboratory and the work of its employees.
A greeting from Chile!
Francisco Miranda"
"PC3000 / Data Extractor UDMA is without a doubt the leading diagnostic and data recovery tool available on the planet. Having used every version of PC3000 I can confidently state it gets better and better with every release. The thought and attention to detail the developers have incorporated is simply outstanding. It surpasses all similar tools in every area.
Our PC3000 systems are in use 24/7, the imaging function in data extractor is second to none. It is the first port of call when extracting data from 1.5 TB Seagate Hard Drives which have undergone platter transplants and Western Digital Hard Drives which have required a head transplant followed by head alignment calibration.
Not only is it a great product but ACELAB provide excellent support and outstanding customer service. A sound and essential investment for any data recovery company."
"Data Solutions Serbia is currently using all ACE Laboratory products.
We have used, are using, and will be using everything we can get in our Laboratory. All of their products proved their invaluable contribution to quality of our work inside Laboratory.
ACE Laboratory PC3000 UDMA is most powerful set of tools I saw on the market. Also dedicated support is unmatched in terms of quality of service provided.
I cannot imagine that any kind of work within areas of data recovery and computer forensics is currently being done without help of ACE Laboratory equipment."
"I'm just writing to say how impressed I am with the latest UDMA version of PC3000, especially the 4.3x version with the much awaited WD head-map editing procedure built in. The speed of the new system is extremely impressive, as is the range of new models of drive supported (as well as older ones only previously supported by the obsolete PC3000 ISA).
We use our PC3000 on a daily basis and it's in use 24/7, so much so that we are considering the purchase of another kit.
Sure it seems expensive to begin with, but we anticipate the initial outlay to be recouped within a few months with recoveries that would be been very difficult or impossible without the PC-3000 UDMA complex.
I would consider PC3000 UDMA a "must have" tool for any professional recovery company, coupled with the live technical support and forum it makes a formidable tool and well deserved of it's status of market leader in it's field.
I would be only too pleased to recommend this product to any serious data recovery professional, and is definitely worth the money paid for it.
Best regards
Sean Kerrigan, PC Image Data Recovery."
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Ciaran Kennedy | Technical Manager
Critical Data Services, Ireland
- Data Recovery
- Forensic Data Investigation
- Certified Data Destruction
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"We have been using PC3000 since 2003 and we are very happy and loyal acelab customers. We started with the ISA version when it was available and have upgraded to PCI and then to UDMA in recent times. We have up to 8 PC3000 units in service and they are central to our business.
We use it to diagnose a drive failure if there is no mechanical/electronic fault with the drive. In reality, it is used to diagnose every drive, but the level to which it is used depends on each drive and the fault.
Success rate is difficult to determine, because of the variance in faults that we receive. For drives with a System Area corruption, success rate is very high, but this will depend on your experience fixing SA faults also.
For a recovery specialist, the menus are very intuitive, so they should be able to get up-and-running quite quickly, provided they have a basic understanding of System Areas, etc.
As you can see, we have a considerable amount of acelab equipment and if I was unhappy with it, I would not have purchased more than one! There really is nothing else out there on the market that compares.
Our business has grown significantly over the past few years and I honestly can say that we would not be where we are without pc3k. However, it does require a lot of focus and research. You need to read the manual a number of times to understand the processes, it's not a one-click solution.
To put it another way, PC-3000 is a fantastic tool which gives you access to the drive at a low level. How good it is and what success rate it brings depends on the user!"
"The best staff in our company is PC-3000 of ACE Laboratory. In the morning, my first job at company is checking results of automatic tasks that PC-3000 did during night time. PC-3000 always shows me greatest results I have ever seen.
Now I often ask to myself "Can we do our job without PC-3000?". Yes, it is very attractive and deserves the title of "best data recovery solution in the world". I would recommend this to any recovery service company I contact.
Hard disk vendors continuously release new models but many of data recovery solutions are not catching up them. ACE Lab's solutions always catch up them very quickly. With news service and immediate technical support through MSN messenger, we can work very fast and can provide immediate service right on time to our customers.
Thanks to ACE Laboratory, providing best products and services.
Atsushi Tsutsumi LIVEDATA Ltd."
"I use Acelab products for some years, and honestly from what I've seen until now, they are the best products for data recovery. The products (and I mean specially PC3000 UDMA) are very well designed, what is a very good advantage to other tools, as this way they tend to be easier to use and to understand it's several options.
The tools are made by professionals who know what they are doing and that have some deep knowledge in a very difficult area. There are some very important and exclusive features that PC3000 has compared to other suppliers, like imaging head by head, send ATA commands to the drives, etc.
Regarding it's tech support, I understand they are very busy people as we all are, but they make good efforts to help the users as well as to provide new updates in a regular basis with the new drive families and new solutions for known problems.
So I recommend Acelab products as the best in it's area."
"Ace Labs is a highly professional company with kind and helpful staff. We have purchased a number of units from Ace and have found them to be exceptional diagnostic and repair tools for our digital forensics customer base. They are robust and powerful, and Ace is always available to provide support should we need it."
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Massimiliano Carosi | Technical Director
Riparafiles, Italy
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"I tried your new seagate method for 7200.11, it works on 7200.11 obviously... but also on seagate ES.2 series and on Maxtor series 22
I tried now on a Maxtor STM3500320AS diamond max 22 perfect as a charme."
"We purchased our first PC3000 kit many years ago, and instantly recognized it as one of the most powerful Data Recovery Products commercially available.
With support for a large variety of makes and models of media, an extremely helpful technical support team, constant updates and capabilities to repair a huge variety of media related faults, PC3000 is the number one choice for any Data Recovery Professional. I am a very satisfied customer and look forward to dealing with them again."
"In total, we have 8 PC3000's. They are used on a daily basis including Data Extractor which is an excellent tool particularly for failing drives. Rather than get an image of the entire drive it is possible to extract the critical data first then concentrate on the less critical data until the drive finally fails.
With SOME drives it is possible to switch off specific heads, image using the working heads, then do a head swap and image the missing 'stripe'. This can be good especially when small files (photos, etc) are required. If the new heads replicate the problem, at least you will have some data to present to your customer.
It is also possible to recover drives with corrupt p-lists which can be done manually or automatically where you can build a virtual translator based on the shifts found.
You can repair firmware on most modern hard disks, not all, but they constantly upgrade. The manuals fully describe how to do this for each manufacture and model range. If there are specific problems, they have experts in IBM, Seagate, Maxtor, Quantum, Hitachi and Samsung hard drives working at Acelab and they try very hard to find a solution."
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Mr. Attila Szabo | Director of Business Development and Sales
Infolabor Kft., Hungary
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"During our forensic expert work for the investigation authorities we often use PC-3000 for Windows UDMA and Data Extractor system.
Among the lot of examples I name three:
- to remove HDD lock because without this there was no possibilities to exam and clone the data content of it.
(In this situation we got a lot and urgent help from ACE Laboratory support team, thanks for it!)
- we examined the origin of a notebook supposed to be stolen and we could find the original firm OS of it by the tools of ACE Laboratory only.
- to regain of the cancelled datas were evidences later.
Thank you:
Infolabor Ltd, Hungary."
"ACE Labs products are indispensable tools for our company, not only that the tools are very capable in fixing and recovering customer's data but also they save valuable time especially when accessing the data during the retrieval process due to its speed performance that is second to none.
PC3000 UDMA, although it takes time of getting used to this tool, once you are familiarized yourself with all the functions and tricks, it will recover virtually anything associated with firmware corruptions.
Due to an extensive research by ACE labs and an ongoing updates this tool is keeping up with the current hard disk drives technology.
PC3000 Flash, this is another fantastic tool from ACE Labs which is used to recover data from memory devices. It automatically finds and reconstructs data using specific algorithm regardless of memory device controllers.
I speak highly of ACE labs because not only for their products but also for their after sales technical support and professional sales team.
I would highly recommend ACE labs products when data loss is due to firmware corruption or other faults associated with hard drives.
Sincerely.
Andy Liong, Director."
"For the last couple of years I have successfully used ACE Laboratory products. Its ease of use is remarkable capabilities for data recovery from damaged hard disk drives or damaged flash drives. I am fascinated with the all equipments and services. I have also been impressed from the beginning of my relationship with ACE with the high level of customer support you provide.
With warmest regards, Ciprian Enaru"
 See Our customers
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