In the first place it is necessary to power-up the HDD and listen carefully to check whether the spindle motor spins up and the drive produces recalibration sounds (PC-3000 is not required during that stage). If the spindle motor spins up, check the settings of configuration jumpers, they should set the drive to be Master Only (in WD drives the mode is on when all jumpers are disabled), then you can connect the drive to the PC-3000 UDMA tester board.

That can be accomplished using a flat IDE cable connected to port 0 or 1 and a power cable. Then it is time to run the software (PC-3000 for Windows), power-up the HDD and launch the PC-3000 universal utility.

If the universal utility is unable to read ID from that HDD and reports error 04h (ABRT), then you should launch a specialized utility for Western Digital HDDs. It will switch the drive to factory mode and attempt to read firmware header in ROM and the configuration sector in service area on disk.

If the utility succeeds and outputs drive information to a report on display, then it starts service area structure test taking several minutes. Then the test results will be displayed. They will likely inform about damaged firmware modules 20h, 21h and 25h. The cause of HDD malfunction becomes evident. Using the "service modules" wizard one can tell that the modules belong to drive translator; modules 20h and 25h at that will be able to recover without assistance when the "regenerate translator" procedure is performed, but module 21h has to be overwritten. To do so, you will have to select from the database of the PC-3000 complex for Windows module 21h, having specified model WD1200PB-00FBA0 and firmware version 15.05R15 as search criteria. Use the list of suggestions to pick any module 21h and select the "write to drive" option. Then you will have to select the "regenerate translator" option and the default menu item; the program will also display the "recommended for data recovery" tip. Then switch the drive's power supply off and on again to make it initialize itself with new parameters and ensure than the drive is functional and user data can be accessed. Now you can connect that HDD to a computer normally and copy necessary data from it.

Case 2. A Fujitsu MHS2020AT is identified normally in computer BIOS, but during the startup procedure you receive a message about HDD malfunction. We need to recover user data from it.

To connect that 2.5" HDD to your PC-3000 for Windows system, you will have to use the PC-2" adapter included into the package. Then power-up the HDD and listen carefully to check whether the spindle motor spins up and the drive produces recalibration sounds (PC-3000 is not necessary during that stage). If the spindle motor spins up, then you can connect the drive to the PC-3000 UDMA tester board and launch the PC-3000 universal utility. At the start the latter will attempt to read identification parameters of the HDD and display the information in its report. In that case the utility would read drive description, but it would also output the following message: "WARNING! Security locked drive". The cause of HDD malfunction becomes evident.

You may not know the password defined for that HDD, so you should start a specialized utility for 2.5" Fujitsu drives. Then select the "Security disable password" mode from the "Security subsystem" menu of the utility. The operation will take only a couple of seconds and the password will be disabled. Then switch the drive's power supply off and on again to make it initialize itself with new parameters. Make sure than the drive is functional and user data can be accessed. Now you can connect that HDD to a computer normally and copy necessary data from it.

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