The 1st of February, 2012
Letter of Information to all North American customers
See more

The 10th of January, 2012
Update for PC-3000 UDMA Ver. 4.9.1 and Data Extractor Ver. 4.7.1 is released! See more





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Hot news!
 1st of February 2012

Letter of Information to all North American customers

ACE Laboratory, has been beneficially working with North American customers through our North American distributor, Deepspar company, for many years. Our company is distinguished by our commitment to excellence in everything we do, supporting progress in every step. From now on, all North American customers will get direct support and can buy all PC-3000 products from the vendor - ACE Laboratory.

Every customer who bought PC-3000 remain highly appreciated user and nobody should feel any inconveniences because of any changes. We have prepared favorable conditions which will help all users from the USA and Canada get many advantages from their new status.

Now all customers from the USA and Canada can buy any PC-3000 products directly from ACE Laboratory company. To get your quotation, you can e-mail sales@acelab.ru right now.

Moreover, all North American users who already have any PC-3000 products will get Technical Support directly from ACE Laboratory Technical Support department. Direct Technical Support from the vendor enables all PC-3000 users consistently expand opportunities for their data recovery business. Our foreground task is to help you handle as many data recovery cases as ever possible, so feel free to contact our TS qualified engineers already now.

Specially for those users who are in another time zones, we have organized evening-night shift: now our Technical Support service works from 10 am till 12 pm midnight (Moscow time, +04:00).

All users can get more information on Technical Support here.
Additionally, you can find there complete contact information of our qualified TS engineers and already now get the offered advantages.



 10th of January 2012

Update for PC-3000 UDMA Ver. 4.9.1 and Data Extractor Ver. 4.7.1 is released!

A good job was done, the result is support of new models of Hard Disk Drives and introduction of new modes in all utilities. MR-Head Shift Technology is now available for these drive vendors: Seagate (with Classic and F3 architecture), Western Digital (for Caviar Cyl32, Marvell, ROYL architecture) and Samsung drives.

Data Extractor system has new types of file systems, new methods of damaged partition analysis have been implemented. All these features provide more efficient ways to handle modern drives with capacity 3 TB and higher.

You can see complete list of all enhancements here.



 29th of December 2011

Wishing you Merry Christmas and a Very Happy 2012 New Year!

Christmas is a time to give and receive. During this year, we have received a lot from you and we wish to take a chance on this special day to give you our sincere thanks for your preference and trust.

Our focus remains steadfast — our customers, their success and their prosperity.

Each new feedback from our customers saying how successful their business have become with our tools and services makes us really happy and shows us that what we do is truly beneficial and useful for you. Thanks for your worthy support, on these holidays we want to manifest you our commitment to develop all what we offer and plan to offer year by year.

In 2011 year we have brought to life and implemented many new projects, which achieved broad recognition and support. We shared our knowledge with many customers who visited our professional training seminars in Rostov-on-Don, Russia, conducted technological conferences in the USA and China and participated in the big projects worldwide.

PC-3000 products remain unrivalled full-featured solutions for data recovery that help to recover as much of user data from damaged media as possible. We are dedicated to adding many new features to our PC-3000 instruments and more options to our services in 2012 to offer the maximum useful and beneficial features for your business.

We wish you Happiness and Prosperity on your personal and professional life! Happy Holidays!

Thank You,
ACE Laboratory team

 Support on holidays

Holidays are nice time to gain more strength for the further work. Non-working time differs in various countries, Russia will have official public holidays from the 1st till the 10th of January. We have organized special schedule to help you. If you have urgent Technical Support cases, you may contact our TS engineers in Skype or leave off-line messages there:

alexsheremetov_ts2
igor.acelaboratory
roman_ts4

For the most urgent cases, you may use mobile phone of Technical Support: +7909.4358.999

If you haven't received your license from lic@acelab.ru or activation from activation@acelab.ru, please get it from here or send a license/activation request copy to ts3@acelab.ru.



 21st of December 2011

ACE Laboratory company took part in «2012 Progressive data recovery technologies» specialized conference organized by FIX Data Recovery company for big businesses and IT departments of governmental organizations in China. See more.



 15th of December 2011

The first Open NAND Technology Conference was held in Beijing, China on the 14th of December 2011.

ACE Laboratory company together with our distributors from China - Beijing JunDaCheng Technology Co., Ltd. company conducted the first open technology conference on efficient application of the latest ACE Laboratory technologies to recover data from NAND devices. See more.



 08th of December 2011

October and November knowledge-sharing sessions enjoyed many positive feedbacks from attendees who travelled to Russia to visit ACE Lab.

Some our attendees were surprised to learn that the courses have only been running since January as “it feels like the result of many years of feedback”.

Get more feedbacks.
See photos.
Reserve your seat.



 14th of November 2011

The series of «MR-Head Shift Technology» Technical Seminars is completed in New York! See more.



 9th of November 2011

First «MR-Head Shift Technology» Technical Seminar in San Francisco is successfully completed! The next similar Seminar is going to be conducted very soon in New York. See more.



 3rd of November 2011

Please kindly note that the 4th of November is the official non-working day in the Russian Federation dedicated to the Day of Consent and Reconciliation.
If you have any urgent questions, please call +7909.4358.999

If you haven't received your license from lic@acelab.ru or activation from activation@acelab.ru, please get it from here or send a license/activation request copy to support@acelaboratory.com.



 14th of October 2011

PC-3000 Developers to conduct highly specialised «MR-head shift technology» Technical Seminars across the USA

First Seminar - San Francisco
Date: 7 November, 2011
Second seminar - New York
Date: 12 November, 2011

«MR-head shift technology» seminar will explore unique alternative techniques how to smartly recover data without physical replacement of damaged HSA and how to make damaged drive «think» in another way.

More about seminar



 10th of October 2011

ACE Lab expresses our gratitude to all participants of September training seminars:

«Most efficient NAND Recovery Technology» held on September, 21-23
«PC-3000 Technology for Data Recovery from HDD» held on September, 26-28

See photos here

If you wish to join us and increase your professionalism, you are welcome to reserve seats for the last training in 2011 at sales@acelab.ru



 9th of September 2011

New version of PC-3000 for SCSI & Data Extractor SCSI is available!

Essential software improvements and modifications have been done in this update:
  • Access to SCSI through SPTI interface has been added
  • Hitachi GST HDD utility has been added
  • Now you can start Seagate utility using module tables and CP by default, and also resources from profile or database
  • Fujitsu utility has changes with CP's and modules methods of reading and writing
  • Utility interface has been improved
  • SCSI HDD with capacity more than 2 TB are now supported

More details...

All users of Technical Support for PC-3000 for SCSI & Data Extractor SCSI can download new version 5.0.1. from our update server.



 16th of August 2011

HDD Reference system inside PC-3000 UDMA and PC-3000 Portable has been updated.

HDD Reference system is designed to help to identify Hard Disk Drive family and model. You can easily detect the purpose of logic boards units there, since our system has photos with descriptions. HDD Reference has all the drives PC-3000 software supports. All PC-3000 users can download the latest version from our update server!

For it, please check PCB_Info folder for HDD Reference installation setup files.



 4th of August 2011

More than half year of committed work on modernizing PC-3000 and Data Extractor software has been completed. The result is the release of new versions of PC-3000 for Windows UDMA (Ver.4.7.9) and Data Extractor UDMA (Ver.4.5.) - most powerful products with very useful enhancements and new complex methods. Now PC-3000 UDMA system supports Hard Disk Drives with higher capacity, many new HDD families and new file systems are added into support, great number of new features is introduced:
  • We have implemented new method of getting access to user data from Seagate drives (Classic) that had busy state and new mode of building maps on ATA interface. For F3 Seagate drives, we have introduced configuration editor (Autoreassign, Directed Offline Scan etc) and reading of system files over com-port terminal.
  • PC-3000 Samsung utility now supports F4 and F4_3D hard drive families. New mode of interacting with ROM and modules directory editor have been added. For Trinity family, «LED A1xx error unblocking» method has been added. We have added USB Interface Samsung drives into support and added the mode of working through com-port terminal.
  • More than 10 new families has been added to WDC Marvell utility. We have implemented new mode for SA Regions and automode solving "Slow responding problem". Now WD USB interface drives SA and user data can be accessed over com port terminal.
  • New families have been added into Toshiba utility. P-List defects assignment algorithm has been enhanced which enables to fully use Management Defects for Toshiba drives.
  • Hitachi-IBM utility NV-Ram interaction mode has been improved. Also the speed of reading user data has been increased.
  • Data Extractor task memory allocation algorithms have been significancy improved. Hard drives with capacity more than 3 Tb and hard drives with sector size more than 512 b are now supported. Raw recovery method verification is now available for new file types. Now you can work with new file systems.

On the whole, tremendous work is done and we thank all our users who provide feedback and recommendations to make PC-3000 UDMA system as efficient as possible.

You can see complete list of all enhancements here



 27th of July 2011

We congratulate all attendees who have completed the training courses held during July and become certified by ACE Lab.

Taking into account the needs of each certain group, we tried to focus on practical tasks after thorough studies of theory justification. Very interesting case studies enabled the attendees to apply alternative ways of solving data recovery cases. We tried to broaden attendees' knowledge about efficient data recovery techniques and methods. Thankful feedback and testimonials prove that such training seminars have been really necessary and beneficial for our attendees.

All users who are interested in increasing their expertise, and therefore success rate, are welcome to get more details on our new training seminars web-page and contact sales@acelab.ru

* - summer season of training seminars has completed, so the next available ACE Lab training seminars are scheduled for September.

More ...



 15th of July 2011

New website for PC-3000 Portable is launched!

All IT specialists, data recovery engineers who just start data recovery, do it not on regular basis or wish to differentiate their workforce, wishing to save investments, are welcome to visit our new website www.pc3000portable.com made especially for PC-3000 Portable product.

The website has updated information about the newest version of PC-3000 Portable, fields of its application, description of short and long way of entering data recovery along with traditional support and use details.

Here you can clearly see which product of PC-3000 range fits your needs better: PC-3000 UDMA Professional system for comprehensive HDD data recovery or PC-3000 Portable - easier, cheaper product for starting data recovery efficiently, recovering data from Hard Disk Drives at simple and not too complex damages.



 6th of July 2011

June sessions of Knowledge-sharing seminars have been conducted by ACE Lab.

Training seminars
«Most efficient NAND Recovery Technology»
«PC-3000 Technology for Data Recovery from HDD»
have been successfully completed in Rostov-on-Don, Russia.

Our attendees express their gratitude to get the training directly from the very founders and developers of PC-3000 technology and products, which has been the experience of a lifetime for them. It was delightful to hear so many positive feedbacks and realize that studying at ACE Lab trainings was worthwhile and very informative for all customers who had the courage to invest into their self-perfection and trip to another country.

Along with getting knowledge, our attendees got acquainted with Russian culture and traditions, which made a good relax after diligent study.

The next knowledge-sharing seminars are scheduled to July and September. If you wish to get training, hurry up to reserve your attendance seat at sales@acelab.ru

See photos here...



 29th of June 2011

ACE Lab company has developed a new unique method of working with damaged WD Caviar HDD Green, Blue and Black with capacity from 500 Gb up to 2 Tb.

This is how damage looks like:

WD HDD spins up spindle motor, tries to unpark its head stack and read service information, but it stops spindle motor and displays ready state. New solution method enables to initialize HDD into work, reach its service area modules, check them and recover those modules which are damaged. After it, your HDD gives access to data.

This feature will be available for all TS users together with the new version of PC-3000 for Windows UDMA with Data Extractor which will be released in the nearest time.



 10th of June 2011

Please kindly note that the 13th of June is the official holiday time in the Russian Federation dedicated to the Russia's day. If you have any urgent questions, please call +7909.4358.999

If you haven't received your license from lic@acelab.ru or activation from activation@acelab.ru, please get it from here... or send a license/activation request copy to support@acelaboratory.com.



 2nd of June 2011

May training seminars have been held in Rostov-on-Don, Russia.

ACE Laboratory has conducted May knowledge-sharing training in our front office in Rostov-on-Don, Russia.

The feedback from our attendees suggests that the training helped them to better understand some of the fundamental data recovery knowledge and apply these knowledge in practical tasks, together with an opportunity to get first hand experience from founders of PC-3000 technology and share experiences with the colleagues in the data recovery industry.

The next knowledge-sharing training seminars “Most efficient NAND Recovery Technology” and “PC-3000 Technology for Data Recovery from HDD” will be held on the 22-24th of June and 29th of June - 1st July, correspondingly. Just very few seats are left, so if you would like to be involved, please contact sales@acelab.ru.

You can see May photo report here ...



 6th of May 2011

Please kindly note that the 9th of May is the official holiday time in the Russian Federation due to the Victory Day.
If you have any urgent questions, please call +7909.4358.999

If you haven't received your license from lic@acelab.ru or activation from activation@acelab.ru, please get it from here... or send a license/activation request copy to support@acelaboratory.com.



 5th of May 2011

The opening sessions of Knowledge-sharing events have successfully completed.

More...



 29th of April 2011

Please kindly note that the 2nd of May is the official holiday time in the Russian Federation due to spring and labor May day.
If you have any urgent questions, please call +7 909.4358.999

If you haven't received your license from lic@acelab.ru or activation from activation@acelab.ru, please get it from here... or send a license/activation request copy to support@acelaboratory.com.



 25th of April 2011

North American customers can get PC-3000 Flash SSD Edition directly from ACE Laboratory.

From this time onward the customers from the USA and Canada can get PC-3000 Flash SSD Edition without extra charges directly from the manufacturer.
Convenient conditions of getting these top quality turnkey NAND data recovery systems will facilitate developing flash memory data recovery for many companies who plan to advance themselves in the North America.

All these customers will have the quality ongoing Technical Support directly from PC-3000 Flash SSD Edition support engineers, which implies the comprehensive help until the data recovery case is successfully solved.

To get more information please feel free to contact the sales representatives:
sales2@acelab.ruthe USA customers
sales3@acelab.ruCanada customers

For those North American customers, who already have PC-3000 Flash SSD Edition, Technical Support is available:
ts2@acelab.ru
ts4@acelab.ru

Everyone who wishes to know more about NAND data recovery is welcome to our free NAND Data Recovery Technologies Forum

Those customers who wish to get more profound understanding and hands-on training from the very developers of PC-3000 Flash SSD Edition, are invited to "Most Efficient NAND Recovery technology" knowledge-sharing seminars available each month.

For more information about training, please contact:
sales@acelab.ru



 15th of March 2011

ACE Laboratory opens access to our know-how!

As most data recovery experts know, ACE company is the founder of professional data recovery tool technology and has been unanimously recognized as the world leader during 20 years. During all these years we have been conducted research and development works day-by-day plunging into such complicated technologies as Hard Disk Drive, Flash based drives, other storage devices and data recovery from them.

Owing to constant dramatical increase in volumes of data stored on all types of storage media, storage technology and consequently data recovery technology are getting more and more complex. Generally, it can be harder for specialists worldwide to get started in data recovery business and succeed. Now together with the most efficient tools, KNOWLEDGE is must-have for success in data recovery.

We have dedicated our lives to gather thorough knowledge that helps us in producing the efficient data recovery products. We used to make individual training sessions for our resellers and customers with whom we have close cooperation. Now we have decided to open knowledge, accumulated within 20 years, for public access.

Everybody who does data recovery and each user of PC-3000 products is welcome to visit us! We start the unprecedented series of "Most Efficient Data Recovery" seminars! They will be regularly conducted in our front office in Rostov-on-Don, Russia. You can get first-hand knowledge and experience from the very founders in professional data recovery technology!

Why do we share our know-how? The more you know - the more you earn, and the more you earn - the more satisfied we are. Great results are achieved by knowledge interchange.

The first opening event will be "Most efficient Nand Recovery Technology" seminar on the 20th - 22nd of April, 2011.
SSD and flash memory drives are gaining popularity making data recovery from them the important task for data recovery professionals - that's why this very discipline will start the process of giving our know-how to you.

The next "PC-3000 technology for Data Recovery from HDD" seminar will be held on the 27th - 29th of April, 2011.
It will comprise the most urgent trends and features in data recovery from Hard Disk Drives, vital for each specialist in data recovery.


  • Attention! - Due to personalized approach only 6 attendees are welcome now. If you are not in time to visit these seminars, we can reserve your attendance for the coming seminars (May, June etc.)

  • The most optimal combination of theory and practice for the most comprehensive understanding.

  • Face to face opportunity to discuss interesting and useful issues with the developers of PC-3000 products. Fully equipped working places with PC-3000 tools and all other necessary things help to apply all new knowledge in practice under the guidance of competent trainers.

  • Special bonuses in acquiring PC-3000 tools for all attendees.

  • For more information, please feel free to contact sales@acelab.ru


Open new horizons for your data recovery business by using our knowledge!



 5th of March 2011

Please kindly note that the 7-8th of March is the official holiday time in the Russian Federation dedicated to the International Women's Day.
If you have any urgent questions, please call +7909.4358.999

If you haven't received your license from lic@acelab.ru or activation from activation@acelab.ru, please get it from here... or send a license/activation request copy to support@acelaboratory.com.



 22nd of February 2011

Please kindly note that the 23rd of February is the official holiday in the Russian Federation.
If you have any urgent questions, please call +7909.4358.999

If you haven't received your license from lic@acelab.ru or activation from activation@acelab.ru, please get it from here... or send a license/activation request copy to support@acelaboratory.com.



 9th of February 2011

Our company is experiencing tremendous growth, more and more new professionals are joining our team. We have considerably extended our premises moving to the new front office building in the city centre. Spacious, bright, well-equipped accommodations, convenient location enable to offer the new services for our customers.

Now you can find us at our new phone numbers:

      + 7 863 2015 006
      + 7 863 2015 007
      + 7 863 2015 008

Please change our old phone numbers to these new ones in your notes.



 31st of January 2011

Final results of Top 5 Guru Bonuses

In September 2010 we announced the special bonus program for the smartest and most enthusiastic gurus in flash memory data recovery who share the ready solutions in PC-3000 Flash SSD Edition Global Solution Centre

Here are 2010 year results for Top 5 Guru Bonuses:

Name Number of added solutions ACEeuro Bonuses
Karol 116 580 EUR
WalRos 83 415 EUR
GreyDKang 77 385 EUR
d43 54 270 EUR
vip 53 265 EUR

All these customers can use ACEeuro bonuses in acquiring any products or services from ACE Laboratory during 2011.

We thank all our customers who take active participation in adding ready solutions for damaged flash drives and SSD into Global Solution Centre thus providing the great mutual assistance in developing flash memory data recovery as a whole.



 19th of January 2011

New version 4.6.7 of PC-3000 for Windows UDMA with Data Extractor UDMA is released!

All users of Technical Support can download it from the personal update server.
New software of our products have a lot of truly useful and innovative features to enable your data recovery equipment make the most for your business.
  • Automatic translator recovery for Seagates F3 with Post-Process issue has been developed! All data recovery professionals were keen to get this feature and it has become available for you!
  • Now it is possible to read Seagate F3 Arch. drives over active utility that allows to read data from drives with shifts within their translator. To do it, you should create a Data Extractor task with "Build virtual translator" option.
  • In Western Digital Marvell you can load drive from a loader to Normal Mode.
  • Method that helps to load up modules table from FIT2 module has been added to Samsung utility.
  • Data Extractor stability has been increased, task procession has been improved.
  • Many new Hard Disk Drive families have been added.
You can see the complete list of new features here...



 13th of January 2011

New software update for PC-3000 for SCSI Ver.4.2 and Data Extractor SCSI Ver.3.5 is available!

It has many new useful features and improvements for recovering data from SCSI/SAS drives:
  • Cheetah 15K.7, Barracuda ES.2, Constellation, Constellation ES drive families have been added
  • Methods for new families autodetection have been updated
  • S.M.A.R.T. reset is now availalbe for SAS drives
  • HFS+: data disassembler at Catalog-file analysis have been improved
  • Translator recovery text field LBA is available for input. Now it is possible to set the value manually.
More enhancements



 29th of December 2010

Merry Christmas and Happy New Year!

As we all approach the end of this year, we are glad to send our warm thanks and best wishes for the coming New Year to all our customers, partners and friends.

We are deeply concerned for the development of your business and happy with all your achievements done with the help of our products and our company.
Putting customers at the top of our priorities and assisting you to get more benefits gives us deeper understanding what our customers truly need to expand their businesses.

Thus, in 2010 ACE company launched PC-3000 Flash SSD Edition - a revolutionary product that anticipates your needs and brings the possibility to recover data not only from Flash drives but from Solid State Drives as well.
PC-3000 Portable got new valuable features for those customers who wish to start data recovery with less investments and learn to do it on the easier product.
We already have prepared more updates for our other comprehensive systems - PC-3000 for Windows UDMA with Data Extractor and PC-3000 for SCSI with Data Extractor SCSI.

2011 is going to start with the cutting-edge changes in ACE Laboratory - we have moved to the new modern office building in the business and historical centre of our city. New facilities along with new services will bring customer support to the higher level.

The success that was achieved through co-operative effort and your help is the major indicator that we are together with you on the right way towards best accomplishments in data recovery field.

We wish Progress, Prosperity and Happiness to you in 2011!

Thank you,
ACE Laboratory team



 29th of December 2010

Please kindly note that the 1st of January till the 11th of January is the official holiday time in the Russian Federation. If you have any urgent questions, please call +7909.4358.999 or e-mail any of our Technical Support engineers.

If you haven't receive license from lic@acelab.ru or activation from activation@acelab.ru, please get it from here or send a license/activation request copy to support@acelaboratory.com


 13th of December 2010

The new version 5.0. of PC-3000 Flash SSD Edition is available!
You can see the list of additions and new features here... This new version is in the update server.


 3th of November 2010

Please kindly note that the 4th-7th of November are the official holidays in the Russian Federation.
If you have any urgent questions, please call +7 909.4358.999

If you haven't received your license from lic@acelab.ru or activation from activation@acelab.ru, please get it from here or send a license/activation request copy to support@acelaboratory.com


 8th of October 2010

Good news about Technical Support for the customers from India!

ACE Laboratory continues to develop local Technical Support services globally.

All our customers from India can now get local technical support from our Technical Support representative in India.
The opportunity to be supported in the native language in the same time zone will add a great convenience and benefit to the business of Indian companies.

We invite all customers from India to contact our Dealer in India. The details and contact data will be e-mailed to each Indian user individually.


 24th of September 2010

New version 1.3. of PC-3000 Portable software is released! New!

All users of PC-3000 Portable can download new version from their update boxes free of charge.

New HDD families are added into this version, almost all utilities are modernized:

Samsung
  • added dialog for head selection at service area module reading
  • added composition reading algorithm at service area module reading
  • enhanced S.M.A.R.T. clearance mode
  • enhanced head map detection mode in T166 family
Seagate classic
  • added families: 5400.4 (Corsair)
  • added families: 7201.1 (M72)
  • added families: 7201.2 (Galileo)
  • added families: 7201.2 (GalileoPlus)
  • added control of power switch, terminal speed is set at 9600
  • improved method that switches HDD into Safe Mode
Seagate F3
  • scan test on LBA has now mechanism of locating BAD-sectors into translator
  • improved mode of editing HDD parameters and model name
  • added feature of HDD capacity editing
  • added mode of password unlocking on terminal
  • changed dialog mode of LED: CC unblocking
Toshiba
  • added family: 11GAH (1,8 zif)
  • added family: 63GSX (SATA)
  • CP contents is specified for all families
  • enhanced S.M.A.R.T. clearance mode
WD Marvell
  • improved algorithm of LBA defect conversion and writing them into P-LIST
  • enhanced algorithm of sector defect search and assign
  • added Relo-List and T-List view
Data Extractor
  • corrected saving of catalogues with forbidden symbol "/" in the name (important for HFS+)
  • FAT32, corrected error at work with files more than 2 Gb
  • corrected error that appeared when the last symbol of file or catalogue name was "." (important for HFS+)
Universal Utility
  • completed all tests with access on LBA to support HDD with sector more than 512 bytes
  • eliminated errors at work with HDD of capacity more than 1 Tb
PC-3000 Kernel
  • enhanced mode of HDD ID view for receiving information about size of HDD physical and logical sector
  • terminal has now added command to paste information from Clipboard
  • improved algorithm of searching resources in database

 22nd of September 2010

On the 15-17th of September ACE company participated in the annual regular ENFSI conference "New Forensic Solutions for Digital Evidence". The conference was held in Moscow, the Russian Federation, and gathered more than 60 various forensic investigation experts from Russia and all European countries.

A wide range of tasks and questions currently important for ENFSI has been examined. The scope of interests of this international organization naturally covers much more issues than application of data recovery technologies. But we are pleased to know that technologies and tools being developed by ACE company are useful for ENFSI work and help its forensic specialists efficiently solve a great number of complex special-purpose tasks.

This fact is confirmed by keen interest to our report and consultations by our representatives conducted for the conference participants.


 2nd of September 2010

Top 5 Guru bonus!

Within a short period of time Global Solution Centre for PC-3000 Flash SSD Edition has proved to be a very useful solution for recovering data from flash memory drives and SSD. Now you can solve many cases within 3-5 minutes which is incredible progress in flash memory data recovery!
We notice your active participation in sharing the ready solutions of flash memory data recovery cases and would like to thank the most active persons who achieve the highest ratings.

By the end of 2010, Top 5 participants who reach the highest levels in providing the biggest numbers of unique solutions will be awarded. Each ready solution uploaded to Global Solution Centre is worth 5 ACEeuro, it means that you'll be able to use such virtual ACEeuros in acquiring any PC-3000 equipment or Technical Support service.*

Top 5 participants are displayed in the home page of Global Solution Centre.

________

* - ACEeuro = 1 Euro and can be used only for the purchase of any ACE products or service. If you decide not to use the bonus, no cash will be sent - but still you will be announced as Top 5 guru winner.



 12th of August 2010

What do you need to create something new, that nobody has?
The answer is simple: a team of brilliant engineers, one year and a half of research works in Solid State Drive technology.

The result is: PC-3000 Flash SSD Edition New!
The profit is: SSD in your business

All authorized users can get access to this product right now!

More about new version...



 15th of July 2010

The new version 4.5.4 of PC-3000 for Windows UDMA with Data Extractor is released!

The power and flexibility of industry-leading solution is even more expanded as new useful features are introduced:

WD Marvell
  • View of defect tables: Relo-List and T-List has been added.
  • "Plugin" to work with Module 47 Preamplifier DAC tables has been introduced. It helps to set better reading.
  • We have added ROM selection mode for Marvell WD HDD (non ROYL).
  • New utility for WD HDD with USB interface has been added - "WD Marvell USB".

Seagate Arh.F3
  • We have introduced a password removal mode via Terminal.
  • Function that changes model name has been added.
  • New method of password removal and LED: CC unlock has been introduced.

Toshiba
  • S.M.A.R.T. clearance mode has been improved.
  • Support of new families is added.

Data Extractor
  • Data Extractor has now the alternative mechanism of head map building for HDD if some zones are sequentially translated on one head.
  • For HFS+ we have added indexes to increase the speed of result processing.
  • Work for FAT32 has been improved, work with files more than 2 Gb has been adapted.

Kernel
  • We have done several optional modifications of utility face (see "View" tab in setting dialog).

You can see the complete list of overpatchings here...


 15th of June 2010

COMING SOON!

Our company has developed immensely powerful product - PC-3000 Flash SSD Edition - which will support Solid State Drives (SSD) and flash drives.

The great potential of SSD technology along with ever-growing demand for SSD are bound to make data recovery from SSD the business of future. With PC-3000 Flash SSD Edition you can grab the opportunity to suceed in it very soon!

You can get all technical details about its usage, features and performance capabilities in our website www.pc-3000flash.com

All customers who have purchased or will purchase PC-3000 Flash product till the 1st of July, 2010 will get complete functionality of PC-3000 Flash SSD Edition product FREE OF CHARGE.

You can obtain all details about the cost, delivery conditions by your personal sales managers or at sales@acelab.ru

Keep up with the data recovery progress!


 28th of May 2010

We have released beta-version 4.5.1. of PC-3000 for Windows UDMA with Data Extractor.

A lot of new features are introduced in it. LED: CC unblocking and password removal dialogue mode has been modified for Seagate F3. We have added "head map changing in RAM" and ROM selection mode for non-ROYL HDD in WD Marvell utility . Also new version has the utility for USB WD Marvell hard disk drives.

This version will be available after all beta-testing works are completed.

Here you can see much more new features.


 7th of May 2010

Please kindly note that the 10th of May is the official holiday in the Russian Federation. If you have any urgent questions, please call +7909.4358.999

If you haven't received your license from lic@acelab.ru or activation from activation@acelab.ru, please get it from here or send a license/activation request copy to support@acelaboratory.com


 30th of April 2010

Please kindly note that the 3th of May is the official holiday in the Russian Federation. If you have any urgent questions, please call +7909.4358.999

If you haven't received your license from lic@acelab.ru or activation from activation@acelab.ru, please get it from here or send a license/activation request copy to support@acelaboratory.com.


 23rd of April 2010

Special adapters for PC-3000 Flash are included into the delivery suite. More...


 13th of April 2010

New version 4.41 of PC-3000 for Windows with Data Extractor UDMA has been released!
You can see the list of new features here...

All users of Technical Support can already download it.
If you have any questions, please feel free to contact ts@acelab.ru


 22nd of March 2010

A new unique advanced method of raw recovery has been developed by our company!

Raw recovery remains one of the last methods to recover data when service information is severely damaged.

The classical raw recovery way recovers data on the known headers. File is supposed to have uninterrupted length. The end of file is determined by the next header of the next file. Thus, a lot of trash is recovered at the classical raw recovery method. The length of necessary files is increased many times, the file structure is very often lost, and many recovered files turn to be damaged.

New unique method developed by ACE company allows to recover files not only by information about header but also by information about the internal structure of files. As a result, this method starts to work many times more effectively. Ultimately, it enables to recover files without errors and with the correct length, also it allows you to determine if the files are damaged or not.

The first tests in our laboratory have been a great success. We have applied this advanced method on those Hard Disk Drives for which the classical method was previously used. As a result, half as much again files have been successfully recovered comparing with classical method!

This new advanced method will be used in all products of ACE company: Data Extractor UDMA/SCSI, PC-3000 Flash and PC-3000 Portable.


 5th of March 2010

Please kindly note that the 8th of March is the official holiday in the Russian Federation. If you have any urgent questions, please call +7909.4358.999

If you haven't received your license from lic@acelab.ru or activation from activation@acelab.ru, please get it from here or send a license/activation request copy to support@acelaboratory.com.


 19th of February 2010

Please kindly note that the 22nd -23rd of February are the official holidays in the Russian Federation. If you have any urgent questions, please call +7909.4358.999

If you haven't received your license from lic@acelab.ru or activation from activation@acelab.ru, please get it from here or send a license/activation request copy to support@acelaboratory.com.


 1st of February 2010

A new version 4.01 of PC-3000 for SCSI has been released.

You may see the enhancements and additions here...


 26th of December 2009

New versions of PC-3000 for SCSI ver.4.0 and Data Extractor SCSI ver.4.0. are released!

In this new version of PC-3000 for SCSI we have implemented SCSI Commander, translator recalculation algorithm for Maxtor HDD has been modified, we have added support of new SAS HDD into Seagate utility.   More...

Data Extractor SCSI is fundamentally updated. We have added many new modes of operation.   More...


 23th of December 2009

2009 Year comes to the end!
Merry Christmas and Happy New Year!

Our company thanks deeply everybody who have joined ACE Lab valued users and all our customers who stay with us for a long time already.

2009 year did had difficulties, but with your support and efforts it brought much success to development of PC-3000 technologies.

Our new professional product PC-3000 Flash is proved to be the best tool worldwide for recovering data from all models of flash storage devices.

The Professional UDMA Data Recovery System has been greatly updated which allows you to offer your customers the most outstanding services and become the leader in the data recovery market in your region. PC-3000 for Windows UDMA with Data Extractor is confirmed as the most requested products for HDD repair and data recovery all over the globe.

Enhancement and constant development have been always very much in the foreground for our company. And we are committed to develop PC-3000 more and more tailoring our research works to the specific needs of each customer.

All our achievements are made due to your help, your recommendations, your participation in our forum, your feedbacks to our staff and your active usage of our products. Your assistance is very valuable for us and from our side we will do our best to produce the most effective products for you.

Wishing your business Success, Good Luck and Prosperity,

Thank you.
ACE Laboratory team


 16th of November 2009

We have introduced a new Update box system to enhance services rendered by our Technical Support departments.

To access a new personal update box, all Technical Support users should register on it.
After you passed the registration, please contact our technical support department and tell the user name, you have chosen when completing registration form.

The old update box system is available till the 1st of December, 2009.
You may get more details in our forum here or at ts@acelab.ru


 11th of November 2009

New versions of PC-3000 for Windows UDMA with Data Extractor UDMA are available now!
  1. PC-3000 UDMA Ver.4.39.5
  2. Data Extractor UDMA Ver.4.14
All users who installed the previous version can simply install Update!
We are happy to receive your comments and questions on ts@acelab.ru

More...


 5th of November 2009

We are glad to announce that we have tested the work of our PC-3000 product lines for compatibility with Windows Vista x86 and Windows 7 x86 operating systems.

No critical errors in operation of these products have been found. For the correct operation of the PC-3000 equipment you need to do the following:
  1. It is necessary to install driver version 2.26.
  2. When using the built-in firewall and Windows User Account Control (UAC), PC-3000 should be launched with administrator permissions.
Test system configuration:
PC-3000 for Windows UDMA, PC-3000 Portable, PC-3000 for SCSI
  • Motherboard: Asus P5K;
  • CPU: Core 2 Duo E7400;
  • RAM: Samsung 2x1Gb PC6400;
  • PSU: FSP FSP450, 450W;
  • Windows: Vista x86 Ultimate SP2, Windows 7 x86 build 7100

 3th of November 2009

Please kindly note that the 4th of November is the official holiday in the Russian Federation. If you have any urgent questions, please call +7909.4358.999

If you haven't receive license from lic@acelab.ru or activation from activation@acelab.ru, please get it from here or send a license/activation request copy to support@acelaboratory.com


 27th of October 2009

We have started to test PC-3000 for Windows UDMA, PC-3000 Portable, PC-3000 for SCSI, Data Extractor suites for working with operating systems Vista x86 and Windows 7 x86.

The results of our tests will be announced in the nearest time.
Please keep an eye on our website.


 22th of October 2009

On the 23th of October, 2009 the activation and update servers will not be available because of improvement works. If you need the activation/licence, please kindly send the request to activation@acelab.ru or lic@acelab.ru

Please accept our apologies for this inconvenience.


 30th of September 2009

New version 4.38 of PC-3000 for Windows UDMA with Data Extractor UDMA is available now!
  • New mode to Seagate Hard Disk Drives has been added
  • Data Extractor has been improved
  • Profile managing utility system has been changed
  • and much here...
Please send all your questions on this version to our Technical Support department:
ts@acelab.ru, ts2@acelab.ru, ts3@acelab.ru


 28th of September 2009

A new terminal adapter PC-SAMSUNG is intended to connect 2.5" Samsung Hard Disk Drives with SATA interface. It supports next families: M40S, M60S, M80S, Mango, M6S_2D and helps to diagnose HDD, read ROM and write Burn resources.

As our customers know, PC-2'' adapter (a part of current PC-3000 for Windows UDMA distribution kit) is used for 2.5'' Samsung Hard Disk Drives with IDE interface. PC-Seagate adapter is used for 3.5" Samsung HDD with interfaces IDE, PATA, SATA.

New PC-SAMSUNG adapter is being supplied in the distribution kit of PC-3000 for Windows UDMA starting from the 28th of September 2009.

If you have any questions about this adapter, please contact sales@acelab.ru


 18th of September 2009

The new version of PC-3000 Flash ver. 2.2 is available now!
It has user-friendly changes in the interface and convenient algorithms. See more...


 11th of September 2009

During the period between 21.00 GMT +3 on 11.09.2009 to 15.00 GMT +3 on 12.09.2009 our activation/license server will not be available because of the improvement works.

Please accept our apologies for this inconvenience.


 25th of August 2009

The update for PC-3000 for Windows UDMA version 4.36 with Data Extractor UDMA version 4.10.3 is released!

PC-3000 for Windows UDMA:
We have added new Hard Disk Drives of all manufacturers into the support
The possibility to correct head map in RAM (for WD) is introduced
We have improved the interaction of PC-3000 with Data Extractor, so now you may get access to data if you do not restore HDD totally (Maxtor, Seagate).

And much more here...

Data Extractor UDMA
The speed of copying to standardly connected Hard Disk Drives has been increased for 30%!
We have improved the algorithm of NTFS partition data analysis.
HFS+ file system recovery algorithm has been improved and now it work faster than before
We have improved and accelerated the work with map (when you read on used/unused map)

And much more here...

Please direct all your questions on this version to our Technical Support department: ts@acelab.ru, ts2@acelab.ru, ts3@acelab.ru.


 10th of August 2009

New version of PC-3000 Flash 2.1 ver. is released!    here...


 1st of July 2009

The beta version 4.3.x of PC-3000 for Windows UDMA with Data Extractor UDMA is being tested now. It will be available for all users of Technical Support within July 2009. See the list of overpatchings here...


 29th of June 2009

Complete version 2.0.1. of PC-3000 Flash is available now! here...


 25th of June 2009

The new version of PC-3000 Flash (version 2.0.1) is on beta testing stage now!

We have considerably increased the speed of all operations since the previous version, now the software works faster and needs much less free space than before. The new version supports microchips with the size not multiple of 528, we have added new algorithms for iCreate and SM325 controllers and have done great improvements which you may see here...


 11th of June 2009

Please kindly note that the 12th of June is the official holiday in the Russian Federation. If you have any urgent questions, please call +7909.4358.999

If you haven't receive license from lic@acelab.ru or activation from activation@acelab.ru, please get it from here or send a license/activation request copy to support@acelaboratory.com 


 27th of May 2009

Nobody in the world can do it!
ACE Laboratory is working to add the new Toshiba SATA Hard Disk drives support in PC-3000 UDMA utility.

Toshiba techno-commands have been considerably changed for all SATA drives comparing to PATA.

Most of the techno-commands were discovered, and the next PC-3000 UDMA Toshiba utility will be able to do the following operations.
  • read\write CP
  • recalculate translator and clear G-List
  • clear SMART
  • add defects to G-List
  • view P-List
  • dit drive ID
  • read and write to RAM and buffer RAM
  • read ROM
Data Extractor will be able to build the heads map for Toshiba in the coming version.
We plan to release the beta-version the next month.


 8th of May 2009

Please kindly note that the 11th of May is the official holiday in the Russian Federation devoted to the Victory Day.

If you have any urgent questions, please call +7909.4358.999

To receive the license/activation, please visit this web-page and follow the steps to generate an activation/license key for your product here...


 7th of May 2009

THE MATTER IS URGENT AND VERY IMPORTANT!!!

Fraud website
www.ace-laboratory.com is disclosed!
The official website of ACE Laboratory is www.acelaboratory.com
E-mail: info@acelaboratory.com
All addresses with @ace-laboratory.com are piratic addresses! Do not trust them!

If you have received the letter from info@ace-laboratory.com with the request to make a testimonial for ACE products today and any offers to buy our equipment or any other offers please delete it. These are pirates giving disreputable information.

Be careful with your PC-3000 equipment! Do not give and send it to anyone. Please check the access to your PC-3000 boards and make instructions for your engineers. If anyone asks you to send the equipment to "ACE", please kindly inform us sales@acelab.ru.

Some our customers have already badly suffered because their PC-3000 UDMA boards were locked forever automatically by ACE Laboratory. If any illegal actions are done with PC-3000 hardware-software breaking the license agreements, the equipment will be automatically locked without any possibility for return.

Please take care of your equipment and the financial investments!

With all questions connected with PC-3000, contact your personal sales assistants or sales@acelab.ru, phone +7 863 231 22 07

We thank you all our customers who helped us to reveal cheaters.


 4th of May 2009

On the 22-24th of April the annual ACE conference for Russian users was held in the Moscow region, Russia. 107 participants took part in our «Flash Data Recovery for everybody» seminar and the conference itself organized in two sections «Data Recovery Technologies today» and «HDD Repair Technologies». More...


 29th of April 2009

Free training video on recovering flash based storage devices by the PC-3000 Flash hardware-software solution are available!
You may see what else you can do in your business to recover the damaged flash drives as efficiently as possible.

If you have any other questions about PC-3000 Flash, please feel free to contact us at ts2@acelab.ru or sales@acelab.ru


 24th of April 2009

New "Shift detection" mode for PC-3000 UDMA WD Marvel utility was developed. This method helps to find a donor drive with compatible heads stack assembly for all supported Western Digital Marvel drives.

It will be available in the next PC-3000 UDMA update.

This mode displays the table of microshifts of the reading and writing element for each drive's head.With this information you may find Hard Disk Drives for HOT-SWAP procedure or for changing HSA. This method can be applied also for knocking Hard Disk Drives because information about micro shifts is taken from HDD ROM and can be received in Kernel Mode – without starting spindle motor.


 16th of April 2009

ACE company has developed the unique method for changing head map in HDD RAM for WD Marvell and WD ROYAL HDD. Nobody has not known before how to change HSA in these Hard Disk Drives!

The new method enables to switch off any heads and keep the structure of the translator undamaged. It allows to read data on the other remained heads without changing HSA if one of the drive heads is damaged. And if you change HSA, now you can read user data on each head separately which solves the problem of incompatibility of HSA from various Hard Disk Drives.


 3th of April 2009

The new version 4.24 of PC-3000 for Windows UDMA with Data Extractor UDMA is available!

All Technical support users can download new version from their update boxes right now.
New WD Marvell, Toshiba and Hitachi IBM families were added. Now if the drive can show its ID, PC-3000 can select correct utility by itself. We added the support of newest families of Hard Disk Drives.

To see the whole list of all additions please click here...


 1st of April 2009

The beta testing of Data Extractor RAID Edition has been started. Unique data recovery methods make this product best-in-class.
After the testing procedures are completed, this new products will be available for our users.

Data Extractor RAID Edition provides the creation of virtual RAID array inside Data Extractor task.

You can recover RAID 0, RAID 1, RAID 4, RAID 5. Mainly Data Extractor software is targeted to recover data from damaged RAID array drive (with bad sectors, surface/head stack problems, "hot-swapped" drives etc).

As one of that virtual RAID array disk, common Data Extractor task disk can be used. When accessing the sectors on disk, all possibilities of Data Extractor and PC-3000 are used (like data imaging, work in techno mode, power-supply control, resets, sector "jumps", usage of map reading, catalog/file map reading, heads map mode and explorer mode etc.)

The HDDs, disk partitions and regions connected in common way could be used as the other virtual RAID disks. It is also possible to use disk image file or usual drive that is connected to ATA1 PORT on PC-3000 UDMA board.

For RAID 5 and RAID 4 it is possible to recover the data without one drive.

It is not necessary to image all the data from RAID and damaged drive in the cases when only one drive is damaged. Since this situation is quite rife, this ability helps to recover the data much more effectively than any other tool in the world.

 26th of March 2009

Final preparations for PC-3000 for Windows UDMA version 4.2 are being made. Now new version supports Slim HDD with ZIF interface: Samsung Neon HS081HA, Toshiba 10GAH, Hitachi C4K60.

These drives become more and more popular and are used in multimedia communicators, players, navigators, Netbooks and media devices such as video cameras. Please keep track on our newstellers and announcement PC-3000 for Windows UDMA 4.2 version update is coming soon.

 25th of March 2009

New version 1.6.3 of PC-3000 Flash is released! You can see the new features and enhancements here...

 19th of March 2009

Beta testing of the new version of PC-3000 for Windows UDMA with Data Extractor UDMA will be completed soon.
After testing process is completed, a new version will be available for all registered users.

As always, new PC-3000 UDMA suite will have the support of the newest models of Hard Disk Drives, autodetection of technological utilities from the vendors' list and many other high-end possibilities. It will be available for all official users of Technical Support after testing process is completed.

 13th of March 2009

Dear Customers!
On the 14th of March, 2009 our website will not be available from 9.00 am to 18.00 pm GMT +3 because of power supply works conducted by our provider.

Please accept our apologies for this inconvenience.

 9th of March 2009

Please kindly note that the 9th of March is the official holiday in the Russian Federation. If you have any urgent questions, please call +7909.4358.999
To receive the license/activation, please visit this web-page and follow the steps to generate an activation/license key for your product here...

 6th of March 2009

Dear Customers!
On the 6th of March, 2009 our website will not be available from 9.00 am to 18.00 pm GMT +3 because of power supply preventive works conducted by our provider.

Please accept our apologies for this inconvenience.

 3th of March 2009

Revolutionary new concept in flash data recovery!
Nobody in the world has done it yet! New version of PC-3000 Flash changes all concepts about recovering data from flash memory devices.
It has been available for all PC-3000 Flash users since yesterday and we have already received a great deal of admiring comments from our customers who have downloaded the new version.

Compare what you CAN have and what you DO have now! New version 1.6.1 is available in the update boxes of all official users of PC-3000 Flash Read more...

 27th of February 2009

We have developed the new methodic of solving LED: 000000CC problem for Seagate Barracuda ES.2; microprogram versions: SN05 and newer ones in which the terminal is blocked till the initialization is fully completed.

The methodic of solving LED: 000000CC problem for Seagate Barracuda 7200.11 and Barracuda ES.2 (microprogram versions SN02, SN04) was realized already in September. But when Barracuda ES.2 HDD (microprogram versions SN05, SN06) appeared, HDD began to block the command mode (the work of HDD through the terminal) which did not allow to use the aforementioned methodic.

New methodic solves this problem too! All official users can download it from their update boxes in the file SeagF3_en_Net.pdf

 23th of February 2009

Please kindly note that the 23th of February is the official holiday in the Russian Federation. If you have any urgent questions, please call +7909.4358.999
If you haven't receive license from lic@acelab.ru or activation from activation@acelab.ru, send a license/activation request copy to support@acelaboratory.com

 2nd of February 2009

Unique methods of data recovery from HDD Toshiba MK-8010GAH drives used in iPods have been developed.

New data recovery methods have been developed for iPods multimedia players.
The drive has differences in its ATA commands and the file system that is used in iPods is modified Fat32 system, and it is not possible to recover the data from such partition using popular Data Recovery software and devices.

New version of Toshiba utility in PC-3000 for Windows UDMA suite detects HDD model automatically and makes possible to completely work with it.
And Data Extractor UDMA software can use "Read from active utility" option for Toshiba MK8010GAH in iPods and recover data from them.

 14th of January 2009

New way to activate ACELaboratory products!

Now you can get your product activated quicker than before.
Just visit this web-page and follow the steps to generate an activation/license key for your product here...

 5th of January 2009

New PC-3000 Flash website!

We invite you to our New website for PC-3000 Flash www.pc-3000flash.com!

You can see there the necessary data about our new professional product PC-3000 Flash: technical features, provided support, latest news about regular updates and information about flash data recovery as a whole!


 30th of December 2008

Happy New Year to Everyone!

Thank you for being with ACE Laboratory and appreciating our developments for you. We wish you the profitable 2009 Year with the growth in your business and success in your life!

Please kindly note that the 1st - the 11th of January are official holidays in Russia. If you have any urgent questions, please call +7 909.4358.999.

If you haven't receive license from lic@acelab.ru or activation from activation@acelab.ru, send a license/activation request copy to support@acelaboratory.com


 23nd of December 2008

Dear all our Customers!

2009 Year is coming to the end. This year was not easy but still it has brought us many new positive changes.
You help us to make all our PC-3000 products more and more efficient and useful for the most successful data recovery. With your assistance we add new possibilities to our existing products and we develop new products which you really need for your business.
We work with you in one great worldwide PC-3000 professional team, that allows everybody of us make the important contribution to the development of PC-3000 solutions.

That's why we would like to thank you for your feedback, your advices and recommendations. Our company appoints the CORPORATE BONUSES for 10 most active and objective participants of ACE Lab forum.

The 1st place: datalabace Free PC-3000 Portable
The 2nd place: ZeBong Free PC-3000 Portable
The 3nd place:

Nova

Free PC-3000 Flash

The 4th place: Bruno Big Forum Bonus
The 5th place: DR_Ireland Big Forum Bonus
The 6th place: elgie Big Forum Bonus
The 7th place: Nikola Radovanovic Big Forum Bonus
The 8th place: misa Big Forum Bonus
The 9th place: tea Big Forum Bonus
The 10th place: Deuterium Big Forum Bonus


We ask these users to contact sales@acelab.ru to get their prizes and bonuses.

Merry Christmas and Happy New Year to all our customers!
Let the New 2009 bring you and your family love, happiness and warmth!

Kindest regards,
ACE Lab team.

 11th of December 2008

We released the new version of PC-3000 UDMA and Data Extractor UDMA!

All users of Technical Support can download this update right now!

The new version 4.13 PC-3000 for Windows (UDMA)New!

Seagate
  • We appended the new utility for all HDDs of Seagate 7200.11 family, which has the following possibilities:
    1. translator regeneration (restoration)
    2. SMART settings recovery, SMART log cleaning
    3. G-list clearance
    4. MR heads test
  • All utility functions do not damage user data!
  • The utility allows to solve the following problems:
    1. HDD is detected in OS, but has 0Gb capacity
    2. HDD does not run the readiness, is not detected in OS, the following messages are ejected to the terminal:
      FlashLED - Failure code:000000CC Failure Address:xxxxxxxx
      FlashLED - Failure code:000000CC Failure Address:xxxxxxxx
  • The expert system which allows to detect HDD failure and remove it in the automatic mode without loss of the user data is appended to the utility. This mode will be very useful for beginners.
  • Reaction to the error during reading of user data by Data Extractor was changed through the utility on the terminal.
Western Digital
  • ROM content automatic recovery mode is appended to WD Marvell for HDD WD ROYL utility. As is well known ROM contains individual adaptive parameters, which cause impossibility to user data recovery in case of damage (loss) of the native PCB. This mode allows to synthesize ROM content and get access to user data automatically. It is enough just to place any board of the same family to HDA and choose "ROM recovery". WD Marvell utility will perform all commands in automatic mode.
  • There are appended new families to the utility: 2,5" Cougar, Denali, Saturn; 3,5" Sequoia PMR, Atlantis, Hulk
  • There is appended vendor Specific errors decipher. These are double-byte codes, which allow to remove HDD failure in the majority of cases.
  • Track writing speed is advanced, forms for reading/writing and viewing modules for ROYl family are improved, the possibility of reading/writing modules on ID is appended.
Maxtor
  • While LDR form DB loading mode is released LDR list automatic update
Samsung
  • Track reading error indicator spilling is repaired (there was wrong message regarding to track reading error, although track was read correctly)
  • An opportunity of LBA in CONFIG modification in the text "Domain translation list" is appended
  • While ROM reading the terminal rate is advanced
  • Inhibit for using indicated heads (selection in "Utility condition" window). This function is useful for reading data of HDD, which had heads failures.
Hitachi-IBM
  • Synchronization was added in the time of notification about upgrading of modules.
PC-3000 ATA Universal utility
  • complex specialized work with HDD of > 2 Tb capacity
Data Extractor UDMA ver. 4.04 new opportunities New!
  • While data copying together with sector reading LBA number and reading attempt number, in case if head map is formed, head number for present LBA is indicated additionally. This allows to check reading errors on the exact head or surface.
  • In "Object map" mode while loading map from the file we appended the possibility not to erase the present map. It allows to combine maps (e.g. it is possible to make "used" summary map of 2 from the different sections).
  • While you copy chains, repainting and displaying data to Log are improved. This solve hanging problems while reading back and reading huge numbers of short chains.
  • Reading error processing algorithm is modified, which allows to refuse of additional qualifying failure sector reading attempt and use 1 attempt instead of 2, which save time and reduce HDD load in case of HDD unstable reading.
  • In map chain copying mode we appended useful tag "map" and deleted useless tag "HEX".
  • Corrected error in NTFS which appeared in the case, when the copy of sector Boot falls on the last sector of the disk.
  • Corrected error in NTFS which was brought in the last version, in the controlling of the integrity of record MFT for the compressed nonresident files.
  • In NTFS corrected error of the analysis of the 20th attribute for the large catalogs (it was ignored attribute A0 before).
  • It was eliminated the error which appeared along with the creation/opening the task with. Eternal file in a case if this file had been opened by another application (task does not open, if the file is opened exclusively).
  • The file of the map now opens with the options SHARE_READ, SHARE_WRITE.
  • Corrected error which appeared when files with UNICODE name couldn't be deleted in the case of interruption of copying along the button or because of the error of reading.
  • In the editor HEX there is retention of files was removed in the case named "Maximized".
 9th of December 2008

New version of PC-3000 Flash is released!
It has become much more automatic, functional and efficient.

Changes and the additions for 1.5. version of PC-3000 Flash software.
  1. One of the basic changes in version 1.5. is the mode of automatic determination of the necessary sequence of operations to prepare the results of task for the analysis and the execution of this sequence.

  2. The mode consists of the following elements:
    • automatic determination and the elimination of mixing through the bytes in the initial results of reading or of the results of preliminary preparation;
    • automatic determination and the elimination of inversion in the initial results of reading or in results of preliminary preparation;
    • the automatic determination of the nonstandard structure of the task sector in the initial results of reading or the results of preliminary preparation and bringing them to the standard form. As the standard form within the framework of complex, the size of page 512 + 16. is considered;
    • automatic determination and the elimination of the characteristic "Interleave" in the initial results of reading or in the results of preliminary preparation;
    • the automatic determination of the need for additional conversions in the initial results of reading or the results of preliminary preparation and the fulfillment of these operations;
    • the complex mode, which includes the above-enumerated operations in the specific sequence with the automatic fulfillment of all necessary operations.
The elements of mode are accessible for the individual fulfillment in the group "Methods of study". For the application towards the result, it is necessary to isolate it in the group "Results of preliminary preparation" or in the group "Microcircuits of memory", if it is necessary to apply method to the initial dumps. The methods of this group make possible to estimate the need of fulfilling various operations with the preparation of task for the direct fulfillment of analysis.

In this version the described mode is combined with the mode of Autodetermination, which considerably enlarges the possibilities of earlier one. In this case the list of the carried out operations can be changed by necessity with the mode's starting.

If the method "Restorations by the controller" did not yield positive results, or the required controller did not prove to be in the base of complex, you should start the mode of Autodetermination on the group "Microcircuits of memory" immediately after the reading of all microcircuits of task.

Data collection mode also includes the elements of the mode of the automatic determination of the necessary operation sequence for the preparation of the results of task for the analysis, this made possible to increase authenticity and quality of gathered information.

After the completion of data collection mode the obtained result remains in the folder "Collection of information" in the tree of the task results.

It can be arbitrarily removed or transmitted to specialized FTP any moment by the complex itself.

To do this you need to mark the necessary result of the collected data and select in the falling out menu point "Send to FTP". The parameters FTP communicate individually with reach other after Technical Support Service has obtained those letters with the indication of the size of the extracted file.

Other additions and the change:
  • error in method "Number of block type 0 [0000]"is corrected;
  • the possibility to use a mask in the method "Number of block type 0 [0000]" is added;
  • method "Translator the type of 3 MemoryStick" is completed;
  • the mode of auto-analysis is improved. Now it is carried out more rapid and it is more reliable;
  • the mode of the data collection is changed. Its effectiveness is increased.;
  • new controllers are added in the base of complex.
 1st of December 2008

Seagate 7200.11 problem has been successfully solved!
The Beta-testing of the PC-3000 Utility for HDD Seagate 7200.11 has been successfully finished!

Now all PC-3000 with Data Extractor UDMA users can recover data in case if:

1) HDD is detected in OS, but has 0Gb capacity
2) HDD does not run the readiness, does not detected in OS, the following messages are ejected to the terminal:
    FlashLED - Failure code:000000CC Failure Address:xxxxxxxx
    FlashLED - Failure code:000000CC Failure Address:xxxxxxxx
The expert system which allows to detect HDD failure and remove it in the automatic mode without loss of the user data is appended to the utility.

This utility will be included into the next update programme for PC-3000 for Windows with Data Extractor UDMA, which will be available for our users in the nearest time!

 18th of November 2008

PC-3000 for Windows UDMA with Data Extractor UDMA
We are preparing the release of Beta Version of PC-3000 Utility for HDD Seagate 7200.11 which helps to solve the problem of HDD being detected with 0 GB.
That will be the unique feature which no other HDD repair and data recovery tool in the whole world possesses!

We have already lifted the restriction of PC-3000 work with HDD in capacity more than 1,28 TB. New utilities will be available in the next update.

 11th of November 2008

New version of PC-3000 Flash is released!

All PC-3000 Flash users can download the new PC-3000 Flash, version 1.4.3 from their update boxes. We have elaborated the information gathering possibility making it more user-friendly. New controllers are added.

For more information about PC-3000 Flash feel free to contact us:
Technical department ts2@acelab.ru
Sales department sales@acelab.ru

 1th of November 2008

The 3d-4th of November are non-working days in Russia. These are our public holidays. If you have any urgent questions, feel free to contact us by e-mail ts@acelab.ru or by mobile phone +7.909.4358.999.

 23th of October 2008

Update for PC-3000 for Windows UDMA with Data Extractor UDMA is released!

We have released the updated version 4.04 of the Professional PC-3000 UDMA kit!
All users of Main Technical Support can find it in their update boxes.
We considerably extended the possibilities of PC-3000 for Windows UDMA with Data Extractor, allowing you to have the competitive edge over your rivals.
You can see all overpatchings here...

 21st of October 2008

We have developed the methodic of eliminating "Pending's problem" for Seagate HDD, families 7200.8, 7200.9 and 7200.10

It caused the slow reading of user data (approximately 1 sector per minute). At this, "Add To Pending xxx" messages are sent to the terminal. A new methodic enables to switch off "Of-line Scan" mode and make your HDD read properly.
The function works together with Data Extractor.

 15th of October 2008

New!!!
The release of our newest product PC-3000 Flash is officially announced!
The first complete Professional tool for recovering data from flash drives!
Now it supports all flash drives up to 128 GB!
Our reliable customers have already purchased PC-3000 Flash and successfully use it in their data recovery business.

You can see PC-3000 Flash features here... and more detailed here...

Feel free to contact our sales team that is ready to answer all your questions and help you to get this newest product.

We have finished the latest overpatchings - you can see the list of new added possibilities:
  • "Block Number (Type 5) [0x1001]" method probability calculation error removed
  • "Block Number (Type 3) " method auto definition error removed
  • "Block Number (Type 7) [0x80800101]" analysis method appended
  • "Translator (Type 2) AU6389,AU6980" algorithm enhanced
  • In "Block Number (Type 7) [0x80800101]" algorithm we appended automatic modes
  • "Translator (Type 3) MemoryStick" algorithm enhanced greatly - it recognizes blocks of different size
  • "Block size" parameter is introduced into "Translator type 2 MemoryStick" method
  • Errors in "information gathering" mode are removed
  • Support is appended into microchip Infineon HYF33DS512800ATC
  • The possibility of downloading report file directly from information gathering utility is appended
  • Toshiba TH58NVG2 512 Mb microchip support is appended into database of the complex
  • Universal algoritm for SD Kingston 512 Mb Flash drives recovery is appended into database of controllers
  • Controller AU6981 support is appended
  • "Translator (Type 6) SM321QF" analysis method is appended
  • In "Translator (Type 6) SM321QF" analysis methods of auto definition parameters are appended
 13th of October 2008

We have developed Self Scan for Marvell & Royal WD. You can fully repair HDD in the automatic mode with its help. The full test cycle takes from 4 to 18 hours depending on HDD capacity.

 7th of October 2008

ACE Laboratory is proud to inform about the new page in our website Our Customers. You can see the companies worldwide who use PC-3000 technologies.

We express our thanks to all customers presented there. If you are our user and wish to see your company here in our website, you can contact sales@acelab.ru, we will consider your request.

 30th of September 2008

Today is the last day when you can order Main Technical Support and get Data Extractor SCSI free of charge. All our existing users of Main Technical Support can find Data Extractor SCSI in their update boxes.

If you wish to acquire new powerful product to recover data from your SCSI drives, feel free to contact our Sales Department sales@acelab.ru

 28th of September 2008

Dear PC-3000 for SCSI Users!
We have uploaded into your update boxes a new version, which now contains Fujitsu utility.

In this utility there are realized the following opportunities:
  • service information structure checking
  • service track reading-writing
  • service information module reading-writing
  • configuration pages (CP) reading-writing
  • ROM reading
  • browsing and editing of modules and CP
  • long reading on logical parameters with possible writing of read data to file
  • heads and surface testing (reading-writing) on physical parameters
  • HDD serial number editing
  • S.M.A.R.T. data reading
  • enhanced diagnostics
Documentation is now being translated and on its termination will be uploaded into update boxes.

Currently, the utility supports the following families: MAMxxx, MANxxx, MAPxxx, MASxxx, MATxxx, MAUxxx, MAWxxx, MAXxxx. Now we are working to add new families of SCSI and SAS HDD!

 24th of September 2008

The fundamentally new mode is realised for Maxtor HDD! It enables to get the access to the user data if the original modules with adaptives and translator are read by the utility and these modes are in the profile catalogue.

To bring HDD to the fully working condition it is enough to download only 7 modules of service area into HDD RAM. Three of these modules are unique, in other words they have adaptive parameters of hermoblock. The other four ones can be taken from any drive of the same family!
The mode helps greatly to get the access to the user data easier if service area is damaged, because there is no necessity to dehose all HDD modules necessary for a special starting.

 1st of September 2008

Our company is pleased to congratulate all our valued customers and partners with the beginning of autumn and the end of summer vacations.

We are full of energy to start a new business period with you! Our developers are preparing new products for you, the next update of our PC-3000 Professional Systems, new customer services are planned very soon. Thank you for being with us all this time!

 29th of August 2008

On the 29 th of August, due to conducting prophylactic works, the license generation server will be cut off. Please, accept our appologies forthe inconvenience.

 11th of August 2008

New phone numbers!
We are glad to inform that ACE Laboratory company has moved to a new office. Please note that we have another phone numbers:
    +7 (863) 231.22.06
    +7 (863) 231.22.07
    +7 (863) 231.22.08

Our new postal address is:

    ACE Laboratory Ltd., Suite 203, CB "Radian", 40 M. Nagibina av., Rostov-on-Don, Russia, 344068.

 4th of August 2008

Great Bonus for PC-3000 for SCSI users!
All users who have PC-3000 for SCSI + Main Technical Support for PC-3000 for SCSI can download new Data Extractor SCSI free of charge!

Feel free to contact your personal sales manager or e-mail news@acelaboratory.com for more information.

 4th of August 2008

New!
So many DR professionals have been asking about it! We launch a new product Data Extractor SCSI! It works together with PC-3000 for SCSI and allows to recover data from SCSI HDD: SCSI-2, Ultra SCSI, Ultra2 SCSI, Ultra 160 SCSI, Ultra 320 SCSI. This is the new software unique in the world!

You can see more technical information in our web site here...

 4th of July 2008

For all Data Extractor UDMA users!
We have developed Context Help for Data Extractor UDMA.

It fully corresponds to the current manual for Data Extractor UDMA and will help all our valued customers to make their work with Data Extractor even more efficient and convenient.
All Data Extractor UDMA users can download it from their update boxes right now!

 24th of June 2008

For WD HDD ROYL family line, we have developed the unique method of recovering the native ROM in case PCB is fully damaged.
This method is important for WD HDD that do not have external ROM, when PCB is damaged and there is no possibility to use kernal/safe mode or when native PCB was lost. The peculiarity of the method is that the native ROM is synthesised from the service area modules. This method is fully automatic. It is just enough to set down any other PCB onto patient HDA from the compatible families and choose this mode.
It will be already included into the next update. For more information please feel free to contact news@acelaboratory.com

 20th of June 2008

From the 1st of July the delivery kit for PC-3000 for Windows UDMA will include a new adapter PC-Fuj.SATA. It is intended for password unlocking for 2,5'' Fujitsu HDD of MHT and MHV falimiles, with SATA interface.

 10th of June 2008

Dear Customers,
Let us inform You that we have public holidays on the 12-13th of June in the Russian Federation. These days we are not working.
If you have any urgent questions, please call +79094358999.
If you haven't receive activation or license automatically, send an activation/license request copy to TS@acelab.ru.

 30th of May 2008

We've successfully finished Beta-Testing of our new products Data Extractor SCSI, PC-3000 Portable, PC-3000 Flash.
The release of the English versions is planned for July-August. You can e-mail questions to your sales manager and give your orders right now. For more information, feel free to contact pc@acelab.ru.

 19th of May 2008

On the 15-16th of May, 2008 The II International Conference "ACE Laboratory Data Recovery Technologies 2008" was held in Moscow Area, Russia. Our specialists presented new developments of our company: "PC-3000 Portable" - unique high-end solution for mobile data recovery and "PC-3000 Flash" - product for recovering data from damaged flash drives. More...

 23nd of April 2008

We put new version of the manual for Data Extractor UDMA. Our users are welcome to find it in their update boxes.

 23nd of April 2008

For all participants of The II International Conference "ACE Laboratory Data Recovery Technologies 2008" held in Moscow: you can see here the scheme how to go to the place where we gather together on the 15th of May.

 23nd of April 2008

NEW! We released the updated PC-3000 for Windows UDMA version 3.49 with Data Extractor version 3.34! It is available for all users of the Main Technical Support. You can see the new possibilities here...

 1st of April 2008

We finish Beta Testing of the new version of PC-3000 UDMA Ver.3.46 and Data Extractor UDMA Ver.3.32. This update will be available for the foreign customers soon.
Now besides new added families, models and new modes of operation (the complete list will be appear soon,) PC-3000 UDMA complex has the reference system on HDD which will be useful for many users!

 14th of March 2008

Dear PC-3000 Customers and Data Recovery Specialists! Great news! The II International Conference "ACE Laboratory Data Recovery Technologies 2008" will be held on the 15-16th of May, 2008 in Moscow, Russia!

Unique opportunity to take part in the round table for PC-3000 users, data recovery professionals and businessmen together with our developers! The program will appear in our site soon. Please send the applications and questions about your participation to pc@acelab.ru.

 20th of February 2008

Good news for all Data Recovery specialists! Free! Now you can download Training Materials for PC-3000 and Data Extractor. You can see how Data Extractor handles the problems which no other data recovery tool can do. More...

 11th of February 2008

We added new important HDDs into PC-3000 for Windows (UDMA) support. You can see new list of the supported drives.

 1st of February 2008

Dear Customers,
Our Forum is opened again. We've made the positive changes for you.
Now the users who were registered earlier can restore their logins. For it, feel free to contact support2@acelaboratory.com and pc@acelab.ru Now we continue to make our forum more and more useful for your business.

 25th of January 2008

Dear Customers,
Please note that our forum will be under reconstruction from the 26th till the 30th of January. We are going to make positive changes which should be efficient to each user. Please accept our apologies for this temporary inconvenience. If you have any questions on it, please feel free to send them to support2@acelaboratory.com and pc3000user@yandex.ru.

 15th of January 2008

Dear Users,
The update program for updating PC-3000 for Windows PCI cards for PC-3000 for Windows UDMA has finished.
PCI boards of those customers who purchased new PC-3000 for Windows UDMA according to this program will be disabled in the nearest time. If you have any questions on it, please contact info@acelaboratory.com.

 9th of January 2008

ACE Laboratory company has started New Business Year 2008.
This year we are happy to offer you our acknoweledged PC-3000 equipment along with the new products which we are currently developing for you. You can help us to make PC-3000 even more effective for your business if you send us your recommendations to news@acelaboratory.com. We'd be thankful for your feedback.

 28th of December 2007

Dear Customers,
Let us inform You that we have public Christmas holiday from the 30th of December till the 8th of January in Russian Federation.
If you have any urgent questions, please call +7909 43 58 999.
If you haven't receive license from lic@acelab.ru or activation from activation@acelab.ru, send a license/activation request copy to support@acelaboratory.com.

 19th of December 2007

Now ACE Laboratory provides free software S.M.A.R.T. Vision for the work with S.M.A.R.T. HDD.

S.M.A.R.T. (Self-Monitoring Analysis and Reporting Technology) - the self-monitoring technology developed by HDD manufacturers to make information storage more safe. You can download S.M.A.R.T. Vision Utility here...

 3rd of December 2007

We have placed a new description for Hitachi and Fujitsu HDD into personal update boxes of PC-3000 for Windows UDMA. New descriptions for Seagate and Samsung are also available there.

 16th of November 2007

NEW! We released update for our recognized PC-3000 for Windows UDMA and Data Extractor UDMA products, version 3.21 Our users of Main Technical Support can download it. You can see the list of overpatchings here...

 7th of November 2007

We are developing PC-Toshiba adapter for HDD Toshiba 1,8″ (Micro ATA 3.3 V).

 31st of October 2007

Due to some technical reasons our forum is temporarily closed. It will be opened soon. We apologize for this short-term inconvenience.

 30th of October 2007

We have developed new adapter PC-PATA-SATA mini.
It will be connected directly to HDD diagnostic port1 of PC-3000 UDMA card.
It allows to provide higher interference immunity and gives higher speed of work in UDMA mode. This adapter will soon be handed over to manufacturing.

 24th of October 2007

We have placed a new description for Samsung HDD into personal update boxes of PC-3000 for Windows UDMA.

 18th of October 2007

We are finishing the translation of a new description for Seagate HDD for PC-3000 for Windows UDMA. It will be available for our PC-3000 UDMA users soon.

 15th of October 2007

ACE Laboratory took part at CeBIT Bilisim Eurasia International Trade Fair for Information Technology, Telecommunications, Software & Services in Istanbul on 5-10 th of October. We successfully presented our new technologies and inventions together with our Turkish partner Helyum Bilisim Hizmetleri San. ve Tic. Ltd. Sti..  You can see our photos here...

 1st of October 2007

We continue to do works on our new product Data Extractor for SCSI. It will be functioning with our product PC-3000 for SCSI.

 17th of September 2007

We are preparing for participation in the CeBIT Bilisim Eurasia International Trade Fair (2-7th of October 2007) in Istanbul, Turkey. We are inviting all our potential and current users to see our presentation and meet us there.

More...

 14th of September 2007

We are planning to release update for PC-3000 for Windows UDMA by the end of September.

 4th of July 2007

We started works on the new product PC-3000 Portable. The main idea is to make PC-3000 and Data Extractor mobile devices working with the laptops.

 2nd of July 2007

During the first month of selling PC-3000 UDMA & Data Extractor more than 30% of all users around the whole world purchased updates of these products.

 25th of June 2007

We started works on including Data Extractor UFS1/2 (Unix File System) disassembler.

 7th of June 2007

We started the works on the system for recovering data from Flash drives - PC-3000 Flash.

 1st of June 2007

We entered new qualitative level of Professional Technical Support offering new option: individual extended technical support for our clients.
See more here...

 1st of June 2007

New development: PC-3000 for Windows (UDMA)!!!
New products PC-3000 for Windows and Data Extractor UDMA are officially launched for our foreign clients. PC-3000 for Windows UDMA is a new version of our two previous products PC-3000 for Windows PCI and PC-3000 for DOS ISA which combines all their possibilities plus new great utilities.
See more here...

 1st of June 2007

New version Data Extractor UDMA!!!
Speed of data reading increased more than 10 times compared with Data Extractor PCI. Unicode support is added.

 26th of May 2007

We finished beta-testing of our new PC-3000 for Windows UDMA product. The results are find satisfactory. All necessary overpatchings are done.

 10th of May 2007

Beta testing of our new product PC-3000 for Windows UDMA is going on. We successfully tested PC-3000 UDMA in UDMA66 mode. The average speed of reading is 57 Mb/s, of writing 55 Mb/s. We made a decision to change all PC-3000UDMA33 cards for PC-3000UDMA66 free of charge for all our users.

 24-26th of April 2007

The international seminar "Usage of PC-3000 Technology in Data Recovery business" is held in the Moscow Area for our Russian-speaking users. The participants were: numerous Russian companies, international companies from South and North America, Europe including Seagate Data Recovery Services.

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